I have placed an order with PetBucket twice, each time for Heartguard Plus for my two babies. I was a bit apprehensive the first time I ordered since I wasn't familiar with the company. My ordered arrived in about 10 days however, the second order arrived in about a week. I couldn't be more pleased with PetBucket as I have received nothing but great service. The price on Heartguard Plus couldn't be better - I have researched the price for this heart worm medication in depth and have found their price is the best on the internet, plus, I don't have to deal with my vet for a prescription. Of course, my vet wants me to purchase this med from them but their price is so much higher than I can get it on-line. I have corresponded with PetBucket's customer service department and they have been awesome, answering my email and question within hours. All and all, PetBucket is an outstanding company in my opinion and my new favourite one. What more can one want when Heartguard Plus is made in The United States, the best price on the internet plus fast service? I would not hesitate one minute to order from them, if I were a new customer. Judging by my experience, I think you'll be very pleased.