In response to, copy/paste:
"This is John from PetBucket. I want to drop you a quick note to see if the order #545141 shipped on 7/31/2017 10:07:13 PM has arrived and you are satisfied with the service."
Everything is good, I received the products (as usual).
As always, it toke some time for the order to arrive.. but it comes as no surprise, as you inform about that on you website, so I am not complaining.
So far, I really like your products and the way you conduct business, so keep it up please.